On the Importance of Designer Sensitization in Contextmapping Studies
This paper reflects on the role of study result recipients in contextmapping studies, with an emphasis on designers as those recipients. As contextmapping studies become more common, the people performing them will be more specialized. This means that the persons designing the products or services often will not be the same persons performing the study. I argue that in these cases the recipients of the results of the contextmapping study need to be sensitized in order to effectively use the results. This will enable them to put the results of the study in context, and will improve their understanding of those results.
Bastiaan Terhorst, On the Importance of Designer Sensitization in Contextmapping Studies. Poster presented at the 13th Computer-Human Interaction Netherlands Conference, June 2009, Leiden (The Netherlands), pp 153-156